Introduction
- Introduction and Overview
- Installation
- Customizing work-station specific options (printers, video display, etc.)
- Using Your Manual
- Windows Conventions
Getting Started with The Medical Office
- Starting and Exiting The Medical Office
- The scope of the system
- Password protection or security system
- Concepts: Data sharing, optimizing performances, buffered textboxes, forms etc…
- Controls: mouse and keyboard
- Format: dropdown menus, command buttons, text boxes, grids, etc.
- Getting around: open windows, edit data, add new records, etc.
- The Main Screen
- The Toolbars
- The Menus
- Special function keys and "hot keys"
- The Help system
System Setup Procedures
- Selecting a default printer and choosing a printer on the fly.
- The Process Hierarchy:
- System / Providers / Patients / Claims / Transactions / Payments
- The System file setup
- The Provider file setup
- Converting old data, data importing
- Setting up balance forwards
- Code files, physicians, locations, procedures, fees, diags, etc.
The Patient Registration Process
- The Patient File
- Entering & modifying patient information
Scheduling Appointments
- Scheduler button behavior
- Scheduler Window
- Appointment Detail
HCFA 1500 Insurance Claim Processing
- Creating claims
- Recurring Claims
UB92 Insurance Claim Processing
- Creating claims
- Recurring Claims
Medical Billing
- Hard Copy Billing
- EDI Billing
Account Receivables Management
- An outline of daily, weekly, monthly, quarterly, annually and other non calendar related processing cycles and the steps that should be carried out at the beginning or end of each.
- Posting Payments and Adjustments
- Directly to the claim
- Using the payment register
- Collections
- Recall Records
Reports Menu Window
- Custom output option windows
- Review of all reports produced by the system
Maintenance and Utilities: Managing your system
- Utility programs and guidelines for how often to run those that are outside of the scope of normal processes such as backup, restore, re-index, pack, purge and archive.
- Backup and Restore methods
- Recovering from a disaster
- Troubleshooting tips and tricks
Examples, Questions, Tips, Tricks, Dos and Don'ts
- Reports Examples: A list of all the reports produced by the system, each accompanied by sample pages that show all the major report sections
- Example Billing Forms 1500, UB92, patient invoice, patient statement
- A list of all disk files (data, forms, menus, library files ….) required to run the application and a diagram of the directory tree where the app expects to find the files.
- A list of all disk required to install the application and a diagram of the directory or diskette tree where the setup program expects to find the files.
- EDI Manual Attachments
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