Services
Training
All Medical Billing offers several training options to suit your budget and needs.
All Medical Billing corporate offices Comprehensive training is available at All Medical Billing's corporate facilities in Miami, Florida. One-on-one training can be scheduled in advance by contacting our offices.
On-site training at your office All Medical Billing training representatives are available for on-site training at your facility. This allows for direct assistance and supervision with all aspects of system operations, from basic setup to complex report generation.
On-line training On-line training is available in two-hour increments. We utilize remote communications software to access your system and provide detailed, interactive training.


System Training Outline
Classes are categorized by department
Introduction
  • Introduction and Overview
  • Installation
  • Customizing work-station specific options (printers, video display, etc.)
  • Using Your Manual
  • Windows Conventions
Getting Started with The Medical Office
  • Starting and Exiting The Medical Office
  • The scope of the system
  • Password protection or security system
  • Concepts: Data sharing, optimizing performances, buffered textboxes, forms etc…
  • Controls: mouse and keyboard
  • Format: dropdown menus, command buttons, text boxes, grids, etc.
  • Getting around: open windows, edit data, add new records, etc.
  • The Main Screen
  • The Toolbars
  • The Menus
  • Special function keys and "hot keys"
  • The Help system
System Setup Procedures
  • Selecting a default printer and choosing a printer on the fly.
  • The Process Hierarchy:
  • System / Providers / Patients / Claims / Transactions / Payments
  • The System file setup
  • The Provider file setup
  • Converting old data, data importing
  • Setting up balance forwards
  • Code files, physicians, locations, procedures, fees, diags, etc.
The Patient Registration Process
  • The Patient File
  • Entering & modifying patient information
Scheduling Appointments
  • Scheduler button behavior
  • Scheduler Window
  • Appointment Detail
HCFA 1500 Insurance Claim Processing
  • Creating claims
  • Recurring Claims
UB92 Insurance Claim Processing
  • Creating claims
  • Recurring Claims
Medical Billing
  • Hard Copy Billing
  • EDI Billing
Account Receivables Management
  • An outline of daily, weekly, monthly, quarterly, annually and other non calendar related processing cycles and the steps that should be carried out at the beginning or end of each.
  • Posting Payments and Adjustments
  • Directly to the claim
  • Using the payment register
  • Collections
  • Recall Records
Reports Menu Window
  • Custom output option windows
  • Review of all reports produced by the system
Maintenance and Utilities: Managing your system
  • Utility programs and guidelines for how often to run those that are outside of the scope of normal processes such as backup, restore, re-index, pack, purge and archive.
  • Backup and Restore methods
  • Recovering from a disaster
  • Troubleshooting tips and tricks
Examples, Questions, Tips, Tricks, Dos and Don'ts
  • Reports Examples: A list of all the reports produced by the system, each accompanied by sample pages that show all the major report sections
  • Example Billing Forms 1500, UB92, patient invoice, patient statement
  • A list of all disk files (data, forms, menus, library files ….) required to run the application and a diagram of the directory tree where the app expects to find the files.
  • A list of all disk required to install the application and a diagram of the directory or diskette tree where the setup program expects to find the files.
  • EDI Manual Attachments



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